Dial-out Conferences and Dial-in Conferences / Anytime Conferences.

Under the Dial-in /Anytime conference options participants must dial-in to the conference. They must dial a specific telephone number and enter an access coder in order to get access to a specific conference room. If a dial-in conference has been set up, participants are provided with the date and time to dial-in. If an Anytime Conference has been set up, participants can dial-in at any time. Under the dial-out conference option the telephone conferencing system dials all participants and connects them to the conference.

Participants must be provided with an access code to be able to join Dial-in Conferences / Anytime Conferences. Under the Dial-in Conference option all participants meet at an appointed time whereas Anytime Conferences allow participants to dial-in at any time. This procedure does not apply to Dial-out Conferences because under this option the system dials the participants and connects them to the conference. The conference initiator must bear the entire dial-out conference cost whereas for Dial-in Conferences / Anytime Conferences the fees are shared among the participants.

By means of broadcast communication you can instantly transmit the same message to several people on the phone. This technology can be used for fast information exchange, e.g. messages and announcements concerning events and deadlines or emergencies.

You need a user name and a password to organise and manage your own conferences. (cf. How can I become a customer and use Business Conference?

Yes, you can. Log in to your account and click "New Conference". Here you can book the conferences. Select "Now" as time and date for the conference(s). You will get a call within seconds. Once you are connected, the system dials the other participants and connects them to the conference.
The procedure for Anytime Conferences is even easier. Once registered, you can dial-in to the meeting at any time.

Click "New Conference". Here you can book the conferences. Select the Specify date and time option and decide whether you wish set up the conference now or at a specific date/time. You can also specify if the meeting should be set up only once or on a daily, weekly or monthly basis.

To sign up for a conference you just need to enter the participants’ telephone number and set the date and time for your conference. You can also specify the discussion topic, the cost centre, the language, the type of the conference and voice recording.

All planned and past conferences are listed in the conference overview. It is also possible to display only a selection of the conferences, if you already have a long list of past conferences.

The chairperson of the conference is usually also the conference intitiator. With Business Conference he or she can manage and control the telephone conference on the Web (active conference management). An additional operator is not required. The chairperson can also use the Conference Control Panel which provides him/her with an overview of all participants and the current mode. It also allows the chairperson to manage and control the conference.

The Conference Control Panel provides the chairperson with an overview of all participants and the current mode. With a mouse click he or she can change the mode by muting or unmuting a participant's line, connecting or disconnecting partcipants. The chairperson can also activate or deactivate conference recording. He or she can also see if a participant whose telephone line has been muted would like to speak.

If you mute a participant's line, the participant can only hear the other guests speak and he/she cannot actively participate in the discussion. It is also possible to deaf-mute the participant's line, which means that he or she can neither hear what is said during the conference nor speak. The participants will listen to music while waiting to be re-connected to the conference.

You can choose between no recording or automatic recording when you set up the conference. You can also manually start the recording process by using the Conference Control Panel.

Yes, you can. By creating your personal address book and groups it is even easier to set up a conference. As a result, there is no need to enter each time names and addresses manually. In addition to form of address, short-form name, first name, last name, e-mail address and language you can also enter two private, business and mobile phone numbers. You can also define your own groups of participants. One person can be assigned to several groups. You can thus easily book a conference for a specific group. It is possible to import or export addresses.

The Conference Control Panel always provides you with an overview of the current costs.
You can also access a list with all previous conferences including the corresponding costs. Call itemisation is available for up to 93 days. Additionally, you can access all invoice data online.

As a conference participant you just need a telephone (land-line, mobile). For dial-in conferences you need a touch-tone phone.
As a conference initiator you will also need a web browser which supports HTML 4.2 and JavaScript, and access to the Internet to be able to book the conference. Windows PCs are required for web conferencing with integrated online collaboration.

The Business Conference notification service allows you to remind all dial-out conference participants of the upcoming conference. This service is not available for conferences that have to be set up immediately.

A participant can submit a request to speak, unless his or her line is not placed in deaf-mute mode, to show the chairperson that he or she would like to speak to the other guests. By pressing key 1 a white flag appears behind the relevant name on the chairperson's conference control panel. The participant can also deactivate the hand-raising feature by pressing the key 3.

Yes, he/she can by pressing the key 1 for hand-raising.

The chairperson of the conference downloads the slide presentation onto the disy Conference server. He or she clicks "Presentations" in the menu bar and selects the relevant file from his PC. Finally, the chairperson clicks "Import". The list of loaded files is sorted by title and date and can be used later on in the telephone conference. The system supports Microsoft PowerPoint and Star Office/Open Office as file formats.

The conference initiator logs-in "Login Moderator". By clicking the "onAir/Login" button in the conference overview the conference control panel is displayed on the screen. A second window opens by clicking "Presentation" in the upper section of the panel. From here you can start the presentation.

Participants log-in by clicking "Login Participant" in order to view the presentation. The conference initiator provides you with the relevant access code.